> For the complete documentation index, see [llms.txt](https://tharwa.gitbook.io/tharwa/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tharwa.gitbook.io/tharwa/brand-and-compliance/marketing-compliance-framework.md).

# Marketing Compliance Framework

{% hint style="warning" %}
**MANDATORY COMPLIANCE REQUIRED**

This framework establishes mandatory guidelines for all Key Opinion Leaders, content creators, and marketing partners to ensure accurate representation of Tharwa and maintain professional standards.
{% endhint %}

***

## 1. Fundamental Principle

{% hint style="danger" %}
**CRITICAL RULE: Only communicate information that has been officially published by Tharwa.**
{% endhint %}

If Tharwa has not made an official public statement about a partnership, integration, funding round, or business relationship, it does not exist for communication purposes.

***

## 2. Authorized Information Sources

All content must reference only these verified sources:

### Official Channels

* **Tharwa Twitter/X:** [@TharwaUAE](https://x.com/TharwaUAE)
* **Official Documentation:** [tharwa.gitbook.io](https://tharwa.gitbook.io/)
* **Founder Communications:** Saeed Al-Fahim's verified posts
* **Head of Community:** Raqib's official communications
* **Company Website:** tharwa.finance
* **Official Press Releases:** Distributed through authorized channels

### Verification Process

Before referencing any information:

1. Confirm it appears on an official Tharwa channel
2. Link directly to the original source
3. Quote accurately without interpretation
4. Maintain full context

***

## 3. Prohibited Communications

### Absolute Prohibitions

**Partnership Claims:**

* Never announce, imply, or suggest partnerships unless officially confirmed by Tharwa
* Do not reference meetings, discussions, or negotiations as partnerships
* Avoid language that implies formal business relationships

**Institutional Relationships:**

* Never claim endorsements from financial institutions, regulators, or government entities
* Do not reference meetings as public partnerships
* Avoid implying institutional backing or support without official confirmation

**Financial Information:**

* Do not speculate about funding rounds, valuations, or investment details
* Never reference private investor information or funding sources
* Avoid claims about financial backing or capital commitments

**Product Development:**

* Do not announce features, integrations, or launches unless officially confirmed
* Avoid speculation about technical partnerships or protocol integrations
* Never reference internal roadmaps or development timelines as confirmed plans

### Language Guidelines

**Simple Rule:** Only use language that Tharwa has officially used. If Tharwa hasn't said it, you cannot say it.

| Phrase                         | ✅ When You Can Use It              | ❌ When You Cannot Use It                   |
| ------------------------------ | ---------------------------------- | ------------------------------------------ |
| "Tharwa has partnered with..." | Tharwa announced a partnership     | Tharwa has not announced a partnership     |
| "In collaboration with..."     | Tharwa announced collaboration     | Tharwa has not announced collaboration     |
| "Backed by..."                 | Tharwa announced backing           | Tharwa has not announced backing           |
| "Coming soon..."               | Tharwa announced upcoming features | Tharwa has not announced upcoming features |
| "Met with..."                  | Tharwa shared meeting details      | Tharwa has not shared meeting details      |

### Individual vs. Corporate Meetings

{% hint style="danger" %}
**CRITICAL DISTINCTION:** Meeting with an individual who works at a company is NOT the same as meeting with the company itself.
{% endhint %}

| Wrong                           | Correct                                                 |
| ------------------------------- | ------------------------------------------------------- |
| "Tharwa met with JPMorgan"      | "Tharwa met with \[Individual Name]"                    |
| "Tharwa met with Goldman Sachs" | "Tharwa met with \[Individual Name] from Goldman Sachs" |
| "Tharwa met with the SEC"       | "Tharwa met with \[Individual Name] from the SEC"       |

**Key Principle:** Always specify the individual's name when referencing meetings. Never imply corporate-level relationships from individual meetings.

***

## 4. Approved Communication Framework

### Factual Reporting

Use Tharwa's exact language when available, or "Tharwa has announced/published/stated..."

**Example:** "Tharwa has announced plans to integrate LayerZero technology for cross-chain functionality, as detailed in their latest X post."

### Commentary and Analysis

Personal analysis clearly separated from facts

**Example:** "Based on Tharwa's published roadmap, this development could potentially impact... \[personal opinion clearly marked]"

### Content Amplification

Direct sharing with proper attribution

**Example:** Reposting official Tharwa content with original context intact and proper source links

***

## 5. Institutional Relationship Guidelines

### All Institutional Entities

This applies to any financial institution, corporation, government body, or regulatory entity:

**Strict Requirements:**

* Never reference meetings or discussions as partnerships
* Do not imply institutional endorsement or backing
* Avoid suggesting formal business relationships without official confirmation
* Never use third-party logos or branding alongside Tharwa content (e.g., don't use JPMorgan logo with Tharwa logo without confirmed partnership)
* Do not claim or imply investment, funding, or financial backing from any entity

**Approved References:**

* Only discuss publicly announced collaborations or relationships
* Reference official press releases or joint statements only
* Maintain professional distance in language
* Focus on Tharwa's technology and value proposition independently
* Use factual language: "Tharwa announced..." rather than "partnered with..."

### Government and Regulatory Bodies

* Never claim regulatory approval unless officially announced by both parties
* Avoid implying government backing, endorsement, or support
* Do not reference regulatory discussions or meetings
* Focus on Tharwa's compliance-ready approach without claiming official endorsement
* Never suggest regulatory partnerships or special relationships

***

## 6. Content Review Requirements

### Pre-Publication Checklist

Before publishing any content about Tharwa:

**Source Verification:**

* [ ] Information sourced from official Tharwa channels only
* [ ] Direct links to original sources included
* [ ] No speculation or interpretation presented as fact
* [ ] No unauthorized partnership or relationship claims

**Language Review:**

* [ ] Professional, factual tone maintained
* [ ] No prohibited language used
* [ ] Clear distinction between facts and personal opinion
* [ ] Proper attribution and disclaimers included

**Institutional Sensitivity:**

* [ ] No unauthorized institutional references
* [ ] No partnership implications without confirmation
* [ ] No use of third-party branding or logos
* [ ] Professional boundaries maintained

### Optional Review Service

**Content Review:** We offer optional content review for creators who want to ensure their content meets our guidelines before publication.

**Contact for Review:**

* **Email:** <team@tharwa.finance>
* **Discord:** Submit ticket in [Tharwa Discord](https://discord.gg/gn9htPaF9v)
* **Response Time:** 24-48 hours for standard content, 4-6 hours for time-sensitive material

***

## 7. Violation Consequences

{% hint style="warning" %}
**Simple Process:** If unauthorized claims are made, we will ask the content creator to remove or amend the content. If they fail to do so, we may seek legal action for misrepresentation.
{% endhint %}

### Required Actions

If unauthorized claims are made:

1. **Remove or Amend:** Content must be corrected or removed immediately upon notification
2. **Compliance:** Failure to comply may result in legal action for misrepresentation

***

## 8. Emergency Communication Protocol

### Crisis Situations

If you become aware of misrepresentation or false claims about Tharwa:

**Immediate Response (Within 1 Hour):**

* Contact Tharwa team immediately
* Do not engage with or amplify the misinformation
* Document the source and extent of misinformation
* Await official response guidance

**Contact Information:**

* **Standard Reporting:** <team@tharwa.finance> or [Discord ticket](https://discord.gg/gn9htPaF9v)
* **Emergency Escalation:** DM [@alfahimsa](https://x.com/alfahimsa) on X/Twitter or LinkedIn

### Damage Control

* Follow official Tharwa response guidance only
* Do not attempt independent damage control
* Coordinate all responses through official channels
* Maintain professional communication standards

***

## 9. Key Contacts

### Primary Contacts

* **General Inquiries & Content Review:** <team@tharwa.finance>
* **Partnerships & Compliance:** <partnerships@tharwa.finance>
* **Community Management:** [@Raqib\_Tharwa](https://x.com/Raqib_Tharwa) ([Discord](https://discord.gg/gn9htPaF9v))
* **Technical Questions:** Reference GitBook documentation first
* **Emergency/Compliance Issues:** [@alfahimsa](https://x.com/alfahimsa) (Founder Saeed Al-Fahim)

### Response Times

* **Standard Inquiries:** 24-48 hours
* **Content Review:** 4-24 hours depending on complexity
* **Emergency Issues:** 1-4 hours
* **Compliance Concerns:** Immediate escalation

***

## 10. Summary Checklist

**Before Every Post About Tharwa:**

* [ ] Information verified from official sources only
* [ ] No partnership or institutional claims without confirmation
* [ ] Professional language without speculation
* [ ] Proper attribution and source links included
* [ ] No prohibited language or implications used
* [ ] Content reviewed if high-risk or institutional-related

**Remember:** Your role is to accurately amplify Tharwa's official communications, not to create new narratives or make unauthorized claims. When in doubt, ask for clarification rather than risk misrepresentation.

***

**Document Version:** 1.0\
**Last Updated:** October 5, 2025\
**Next Review:** Quarterly\
**Mandatory Compliance:** All KOLs and marketing partners

For questions or clarifications: <team@tharwa.finance>
